Our Policies

The terms you are agreeing to when you order from NicotineBuzz, and how we handle your data, your delivery and your money. All five are written plainly. If anything is unclear, email info@nicotinebuzz.co.uk.

• Terms and Conditions: Ordering, age verification, payment, delivery and your consumer rights when buying from us.
• Privacy Policy: What personal information we collect, why we collect it, who we share it with, and your GDPR rights.
• Shipping Policy: Delivery options and costs, the 3pm weekday dispatch cut-off, and what happens to undelivered parcels.
• Shipping Protection: The optional £1.99 add-on at checkout: full replacement or refund if your parcel is lost, stolen or damaged before delivery.
• Refund Policy: Our 14-day returns window, the condition items must come back in, and how long refunds take.

You must be 18 or over to buy nicotine pouches from this site. See how we verify your age.